Frequently asked questions.

Here are some common questions we get asked a lot in the heating and cooling business. If you have a question that is not answered below, simply scroll to the bottom of the page and submit your question. Alternatively, you can just call (870) 321-5235 to talk to someone immediately.

Question for our services

Heating, Ventilation, Air Conditioning.

The most important part of HVAC maintenance is maintaining unrestricted air flows. Dust, dirt and debris are an HVAC system's worst enemies. Whether it's an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.


We recommend that your heating and cooling system be checked and serviced twice a year; ideally a spring and autumn tune-up. 


We also recommend that you change your filter regularly, depending on the type of filter you have. This alone acn eliminate many of the most common problems that need fixing
and can significantly reduce the likelihood of a serious breakdown.


Arctic Heating and Cooling is dedicated to making sure your maintenance needs are met regularly and that any potential problems are promptly identified.

Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 75°-80°. In the winter 68°-72° is the norm.


Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.

Is it making strange noises?
Is it cooling or heating all areas of your home sufficiently?
Has it been taking longer to cool down or heat up?
Have your utility bills been rising for no apparent reason?


Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact Arctic Heating and Cooling to check out your system whenever you notice anything out
of the ordinary.

While this is not an easy question to answer, here are some factors to consider:


1. The age of the current system. Today, any system that is more than ten years old is probably behind the times in terms of efficiency.


2. Does the current system provide the level of comfort that you want? There is a growing difference between “builder grade” and consumer choice in what a system can offer in terms of comfort and convenience.


3. How much will the repairs cost…and how many more repairs will you need in the future? Is keeping an older system operational worth the time, the money and the inconvenience? Sometimes you need to know when to cut bait and say goodbye to your old heater or air conditioner.


At Arctic Heating and Cooling, we can work with you to prepare a side-by-side cost-benefit analysis so that you can compare whether it is more advantageous for you to keep your current system or replace with a newer one.

While the answer varies from home to home, Arctic Heating and Cooling recommends changing your filter(s) every 30 days. They are relatively inexpensive to replace and will help prolong the life of your heating and air conditioning system.

Didn’t find your answer? Submit your question